Dynadot Help

Yes, we offer payouts for both crédit du compte et solde des ventes under the following conditions:

• Refund Eligibility: If your order is still éligible pour un remboursement, please request a refund to the original payment method.
• Transaction Fees: A 5% processing fee applies to payouts from account credit to cover transaction-related costs. This fee is waived for payouts made from your sales balance.
• Minimum Payout Amounts(If your amount is lower than minimum, please check if it's éligible pour un remboursement.):
  • USD: $100
  • CNY: ¥700
• Available Payout Methods:
  • PayPal: Available for both account credit and sales balance payouts in USD. Payouts are sent to the email address you specify. Please note that PayPal may apply additional fees for payouts under $500.
  • Alipay: Available for both account credit and sales balance payouts in CNY. Funds will be sent to the Alipay account associated with the specified email or phone number.
  • Payoneer: Available for both account credit and sales balance payouts in USD.
  • Check: Available for both account credit and sales balance payouts in USD.
  • Bank Wire (Multi-Currency): Available for both account credit and sales balance payouts in USD, EUR, GBP, CAD, and AUD, with a minimum payout amount of $2,000 USD. (If the amount is below $2,000, an additional $20.00 fee will be charged.)
• Account Verification: You may be required to verify your account details. Updating your account information will initiate a 30-day holding period before a payout can be processed.
• Processing Time:
  • First-time payout requests may take 7–10 business days.
  • Subsequent payouts typically require 2–5 business days.
• Payout Restrictions: Payout requests may be denied if we are unable to verify the account holder, or if any fraudulent or suspicious activity is identified or suspected.
• Account Age Requirements:
  • Payouts from account credit require the account to be active for at least 6 months.
  • Payouts from sales balance (e.g., Marketplace Sales) require the account to be active for at least 1 month.
• Bonus Forfeiture: Withdrawals of prepay credit on which a promotional bonus has been granted will result in forfeiture of the bonus.

NOTE : Dynadot is not responsible for any additional fees that may be charged by PayPal or any other payment method providers.